Privacy policy
Impact Conversion Limited, of Queenstown, New Zealand, runs this store. This policy explains what personal information we collect, why, and what you can do about it. We follow the New Zealand Privacy Act 2020, and the EU and UK GDPR for buyers there.
Questions about your data: support@impactconversion.com
What we collect
- When you buy: your name, email, billing address, company name (if you add one) and your order details. Payment details are handled by Shopify Payments or the payment provider you choose. We don't see or store your full card number.
- When you log in to your Library: your email address and the one-time code sign-in, handled by Shopify.
- When you browse: pages viewed, device and browser type, rough location and how you reached the site. This is collected through cookies and similar tools from Shopify and any analytics or advertising tools we use (for example Google Analytics or the Meta pixel).
- When you email us: whatever you send.
- If you buy the Store Teardown: your store address and anything you tell us about your store.
Why we use it
- To give you your files, send your receipt and product updates, and help you when you need it.
- To record your Store Teardown, if you bought one.
- To keep the records we must keep for tax and accounting.
- To understand how the store is used and make it better.
- To send you our newsletter and offers, only if you opted in. You can unsubscribe from any email.
- To show our ads to people who visited the store, if you accept cookies where consent is required.
Who we share it with
- Shopify, which runs the store, checkout and customer accounts, and our payment providers.
- The email platform we use to send product and newsletter emails.
- Analytics and advertising providers, such as Google and Meta, where we use them.
- Our accountant and tax authorities, where the law requires.
We don't sell your personal information.
Where it is stored
Our service providers may store data outside New Zealand, including in the United States, Canada and the EU.
How long we keep it
Order records are kept for seven years, as New Zealand tax law requires. Marketing data is kept until you unsubscribe or ask us to delete it.
Your rights
You can ask to see, correct or delete your personal information by emailing support@impactconversion.com. If you are in the EU or UK you also have rights under the GDPR, including the right to object and to complain to your local data protection authority. Buyers in New Zealand can complain to the Office of the Privacy Commissioner.
Cookies
Where the law requires consent (for example in the EU and UK), we ask before setting cookies that aren't essential. You can change your choice at any time through the cookie settings link in the footer.
Changes
We will post any changes here with a new date.
Last updated 19 October 2026.